Assistant File Handler
The Assistant File Handler (AFH) will be assigned to work with a Lead File Handler with a caseload of Hourly Rate Industrial Disease claims including but not limited to NIHL, HAVS, CTS, and other WRULD’s in addition to RTA claims involving Tinnitus, Acoustic Shock, Hearing loss, BBPV, PPPD, Orthopaedic, Neurological and Psychological injuries and other CIC cases.
Performing delegated tasks to pursue the progression/resolution of the case in the Complex Disease Litigation Department on fast and multi-track matter cases.
Performing delegated tasks to pursue the progression/resolution of the case in the Complex Disease Litigation Department on fast and multi-track matter cases.
Key Responsibilities
Carrying out tasks set by the File Handler to include:
- Compliance with client SLAs
- Compliance with court directions and timetables
- Drafting Court Documents
- Negotiation
- Advocacy, including attending telephone hearings
- Analysis of evidence
- Client Reporting
- Instructing and liaising with Counsel/experts
- Preparation of bundles
- Completing and updating MI
- Achieve a chargeable target
- To ensure compliance with the SRA Standards & Regulations
The above is not a definitive list of possible work which may be provided.
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office.
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office.
Skills, Knowledge and Expertise
- Experience of claims handling (either pre litigation or litigated)
- Understanding of the litigation process
- Ability to work with and take instruction from a Lead File Handler
- Motivated to attempt new challenges and develop as a File Handler
- Awareness of the disease market and legal developments
- Ability to work to targets and deadlines
- Attention to detail
- An understanding of client needs/requirements
- Adhere to the Keoghs Values
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
About Keoghs
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Our Hiring Process
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